Envios

Free shipping applies to orders over 100 USD. Free shipping will be done on FedEx standard ground service. Orders will be processed and shipped during normal business days, Monday through Friday. Address verification may delay the delivery of your order. Please allow an additional 5-10 days for Black Friday and Cyber Monday sales.

We will send you an email once your order ships with the tracking number. The user can verify the tracking number through the logistics operator's website. You can view the status of your order up to 24 hours after the tracking number is issued.

• Due to COVID-19, order processing may be delayed. Please allow 3-4 business days to process your order.
• Most orders are delivered with standard FedEx shipping. Orders may take 3-5 business days to arrive once thy order is shipped.
• We ship from Monday to Friday.
• We do not ship on Saturdays and Sundays.
• We are unable to make changes to orders once they have been shipped.
• All orders are subject to address verification.
• A direct signature may be required on all orders.
• Please allow an additional 5-10 days for shipping on Black Friday and Cyber Monday sales

Yes, the carrier delivers to the address that the buyer indicates at the time of purchase. In case you want to indicate exact data about the delivery, it can be done in the section that you will find at the end of the checkout process, writing to contact@sannaofficial.com que encontrará al finalizar el proceso del checkout, escribiendo a contact@sannaofficial.com

Yes, this service only applies to the city of Barranquilla if the garment is available.

The Express service must be requested between 9 a.m. and 7 p.m. that day, the cost will vary depending on the needs and direction of the service. To request your express delivery, contact contact@sannaofficial.com

If you need a service for the rest of the country with priority delivery, contact contact@sannaofficial.com.
Keep in mind that this service can only be requested until 4:00 p.m., and the cost varies depending on the needs, city, and service delivery time.

To request your priority delivery, contact contact@sannaofficial.com, (Check coverage in the city).