Please read these terms and conditions carefully, as they apply to accessing and using the services provided by SANNA on the website sannaofficial.com.

These terms and conditions apply to all visits, uses of the site, as well as the content, information, recommendations, products, and/or services offered to you on or through the site. By accessing and using the site, you fully accept these terms and conditions, as well as any applicable laws or regulations relevant to the site and the internet. If you do not fully agree to these terms and conditions, please leave the site.

SECTION 1 – ACCEPTANCE OF TERMS

By entering and/or using this site, the user acknowledges having read and understood these general terms and conditions and the privacy policies, and agrees to them, as well as to comply with all applicable laws and regulations under Colombian law. Additionally, when the user utilizes any service provided on this site, such as chat, email, social media, or contests, they will also be subject to the rules, guidelines, policies, terms, and conditions applicable to such services.

SECTION 2 – SITE CONTENT

All content on the site, including but not limited to logos, icons, trademarks, text, graphics, photographs, images, moving images, sound, illustrations, and software (the “Content”), is owned by SANNA. All elements of the site, including but not limited to its overall design and content, may be protected by copyright, moral rights, database rights, trademark regulations, and other intellectual property laws.

Similarly, the use of third-party content is expressly authorized by law. The content on the website is protected under copyright and trademark laws, as well as all applicable national and international regulations.

The site, its content, and all related rights will remain the exclusive property of SANNA. All rights are reserved.

SECTION 3 – COPYRIGHT AND TRADEMARKS

The copyrights of all content belong to and will remain with SANNA, its affiliates, or its licensors, as applicable. Unless specifically stated in documents on the site, you are permitted to view, reproduce, print, and download content from the site solely for personal, informational, and non-commercial purposes. You may not modify materials, nor may you copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content. You may not reuse any content without first obtaining SANNA's consent.

For these terms, the use of such content is prohibited on any other website or computer network environment. You may not remove any copyright, trademark, or proprietary notices from the content on the site.

SECTION 4 – MISUSE OF THE SITE

The site may not be used to send or transmit user-generated content that infringes or may infringe on any third-party intellectual property rights or that is threatening, false, misleading, subversive, defamatory, invasive of privacy, obscene, pornographic, abusive, discriminatory, or illegal. Any such content that may incite conduct constituting a criminal offense, violate the rights of any party, or otherwise give rise to civil liability or violate any law is strictly prohibited.

SANNA may deny you access to the site at any time at its sole discretion, including situations where SANNA believes your use of the site breaches these Terms and Conditions or applicable laws.

SECTION 5 – WARRANTIES

The site and its content are provided free of charge and "as is," without any kind of warranty. The information on the site is for general information purposes only and does not constitute advice. SANNA does not guarantee the use, validity, accuracy, or reliability of the material on this site or any linked website, nor the results of its use.

SANNA informs its users that the website's information may contain errors or inaccuracies and may be incomplete or outdated. Therefore, SANNA reserves the right to correct any error, omission, or inaccuracy, and to change or update the information at any time without prior notice.

SANNA does not guarantee that the site will be uninterrupted or error-free. To the fullest extent permitted by applicable law, SANNA makes no representations or warranties regarding the accuracy, precision, suitability, utility, timeliness, or reliability of the content on the site.

SECTION 6 – LIMITATION OF LIABILITY

Your use of the site is at your own risk. SANNA assumes no liability for damages or losses, including but not limited to the loss of information, profits, or business opportunities, or for issues such as server or connection problems, interruptions, or technical issues.

SANNA is not responsible for the inability to use the site or any of its pages, nor for issues related to the server, connectivity, or technical errors.

SECTION 7 – CHANGES TO TERMS

SANNA reserves the right, at its sole discretion, to change, modify, add, or remove parts of these Terms and Conditions at any time. Please check these terms periodically to stay informed about any changes. Continued use of the site after changes to these Terms and Conditions constitutes your acceptance of those changes.

SECTION 8 – COLORS / PRODUCT DISPLAY

The SANNA website aims to display product images as accurately as possible. However, we cannot guarantee that the color you see matches the product’s actual color, as the color display depends in part on your device.

The images are for reference purposes, so there may be differences between the received product and the reference product. These variations may occur due to manual processes, production batches, changes in texture, and differences in fabric or prints.

SECTION 9 – LIMITATION OF QUANTITIES

SANNA may, at its sole discretion, limit or cancel quantities purchased per person, per user, or per order. SANNA reserves the right to reject any order placed by a user or buyer. Restrictions may include orders made under the same SANNA account, the same credit/debit card, or those with the same shipping or billing address. SANNA reserves the right to determine which products and quantities a user or buyer may purchase.